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You've ed up to TalkTalk broadband and all has been well That's when a company is really tested to show talktalk webchat it can offer, when it comes to dealing with complaints in its customer services department. Thankfully you've come to the right place to find how to get your TalkTalk broadband complaints dealt with by the correct customer services department so you don't have to wait around or be passed from person to person until you get a solution.

Being without broadband these days is a painful experience so let's keep the time you're disconnected to a minimum.

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Here's everything you need to know about making a complaint to TalkTalk and the right phone to call to get your issue solved. As you'd expect from a tech company like TalkTalk there are plenty of ways to contact them to make a complaint, including:.

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TalkTalk has opted to keep it nice and simple when it comes to calling in a complaint and has very few s to pick from — in fact there's no choice at all. While that's good, in a way, it does also mean you're lumped in with the TV and landline callers too, so may have to menu hop a bit before you find yourself speaking to an actual human.

If it's simply a complaint that you wish to make, then call between 8am and 8pm Monday to Sunday:. This is free if you're a TalkTalk landline customer otherwise it's charged at 3ppm plus your phone company's access charge. If you just want a chat talktalk webchat get some advice on anything TalkTalk broadband related then you're best off calling:. Had enough of TalkTalk and want to try your luck with other broadband deals?

Then this is the you need:. Thanks to relatively recent legislation, if your broadband provider isn't offering the speeds it promised when you ed up then you're eligible to get out of your contract for free. If TalkTalk is slower than it should be for you and the company has been notified and still can't fix the issue within 30 days, you can walk, no questions asked or fees charged. That's where the TechRadar broadband speed test comes in. Fire it up and you'll find out what your home broadband speeds are within mere seconds.

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If it comes up short compared to what TalkTalk promised, then it's time to drop them a line by one of the methods above. Unless, of course, you're suffering from the slow broadband speeds mentioned above.

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Otherwise you'll likely have to shell out to pay an early termination fee or the remainder of your contract. But a few get-out-of-jail-free examples are shown below:.

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Often, they will let you have details on how to escape the agreement without charge when they send notice of the price hike. If you can prove it then it's worth speaking to TalkTalk as they'll be in the wrong and may have to let you free of your contract. If you've decided you're leaving TalkTalk and that's that, then you have other options to make sure you're back online as soon as possible.

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We've lined up all of the UK's best broadband deals so you can find out the best to transfer to soon. Head to our dedicated guides for you choice of internet plan below, or simply play around with our price comparison at the bottom of the.

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